As Americans reeled from the aftermath of super-storm Sandy Wednesday, they took to tweeting, posting and crowd sourcing to mobilize much-needed aid and help those left without power or food.
DALLAS (CBS 11 NEWS) - Sandy may prove to be the first big weather event where so many people turned to social media to get a message across. Twitter, Facebook and Instagram were the go-to sites even when the lights went out. Experts said that 62 percent of everyone online uses social media now.
Bloomberg Reports..
On Facebook’s Talk Meter, which measures conversations on specific subjects, Sandy was the second-most popular U.S. topic for 2012, with only the Super Bowl driving more activity, according to the owner of the world’s largest social network. Some of the most-shared terms early today on Facebook were “we are OK,” “power” and “damage,” the company said.
Facebook, which has more than 1 billion users worldwide, and Twitter, with more than 140 million, usually see increased traffic around storms and major news events, including Hurricane Irene in 2011, the presidential debates and the London Olympics.
The rise of social media is giving users more information and points of view than television news, where Americans have typically turned during such events, said Charlene Li, an analyst at Altimeter Group in San Mateo, California.
“It’s not only the immediacy, but also the depth and the breadth that social media is actually impacting,” Li said. “It is endless amounts of content. You just can’t get through it. It’s constantly refreshed.”
Instant Updates
Utilities and government officials turned to Twitter, a microblogging service that lets users post 140-character messages, to give updates as the storm progressed. They included New York Governor Andrew Cuomo, New York City Mayor Michael Bloomberg, New Jersey Governor Chris Christie and power company Consolidated Edison Inc. Twitter itself published a blog post listing storm-related resources, accounts and hashtags to follow for real-time information, and suggestions for using the site during an emergency.
This time the rush has moved beyond traditional social media, Li said. Instagram, a photo-sharing service that Facebook acquired earlier this year, has become a popular way to post images from the storm in the New York area, she said. The service, which lets friends easily share photos taken from mobile phones, has more than 100 million users, the company said earlier this month.
“This is very much an Instagram news event,” Li said. “Up to this point, Instagram has been about taking a picture and putting some sort of special effects around it. That’s not what this is.”
Online Tools
Other social-media applications, such as Google Inc.’s YouTube video site, have seen a jump in storm-related posts as well. Google has provided online tools for watching and tracking the storm.
Social media is now getting more and more engulfed with our life-styles, it now seems woven as the latest "Social Fabric" in society.
Tools like Twitter , FB can be really helpful tools in a disaster situation . Not only for the affected people but also for the News Media as well. They do not need to send teams to cover the incidents , rather they are getting live updates on twitter & FB.
ReplyDeleteA high social media penetrated country like US , this can be highly useful . But when its come to Sri Lanka , we have to make awareness to the public how to use those tools in a disaster situation, till we reach that level.
SriLanka has a high level of mobile penetration, with mobile on line users this is not far fetched. The need is to create national awareness on how to use these tools to the benefit of the society at large.
DeleteGreat post!! just elaborate a point that online information and social media conversations needs to be a part of a multiple co0mmunication mix of tools for recovery –Online plays an essential role in this, as the displacement of large numbers of people during disaster recovery, means that online information is the one central point of information which could be used in usefully county like USA
ReplyDeleteThe word of mouth is still a strong and credible source of information. The penetration of people actually using the tools such as facebook for situations is still doubtful. The news alerts poping up on your phone is good. Still text messages are more close to people in situations such as disaster information.
ReplyDeleteWhat's your take on twitter...
Delete